FAQ

 

Frequently Asked Questions

What is your exchange policy

OH SISTER SISTER! will gladly accept unworn, unwashed, items for exchange when items are returned within 30 days (with tags attached).

OH SISTER SISTER!
315 FLYING M RANCH ROAD
JUNCTION, TEXAS 76849

A refund will be issued as a merchandise credit to be used on your next purchase/exchange. Please call us at 512-771-3836 to set the exchange in motion. Items returned after 30 days will be shipped back to the customer.

Please note that original shipping charges are not refundable. Additional shipping charges for the exchange will be $8.00 for the first item and $4.00 for additional items.
Allow up to three weeks for your return to be received and processed. If we have your email address, we will send an email confirming that your return or exchange has been processed.

Please contact us if you have any questions or concerns about your order — we love to hear from our customers!